Rasa
Open-source machine learning framework for automated text and voice-based conversations
About Rasa
Rasa provides a platform for building and operating conversational AI agents and customer-facing assistants. Product teams and developers use its tools to create experiences that can understand user requests, maintain context, and guide conversations across text and voice channels. Rasa supports agent design, integration with business systems and knowledge sources, automated evaluation, testing, and deployment. Teams can combine generative AI with defined workflows and controls, simulate conversations before release, and use analytics to review interactions and identify areas for improvement. Rasa serves enterprises seeking conversational AI software, virtual agents, and customer service automation. Its platform helps teams build customized assistants for support and other interactive use cases while retaining the ability to govern agent behavior and connect conversations to business processes.
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