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Yellow.ai

Dynamic conversational AI platform automating customer support and engagement across channels

Bangalore, India Founded 2016 501-1000 employees Enterprise Software
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About Yellow.ai

Yellow.ai provides an enterprise platform for conversational AI and customer service automation. Organizations use it to create AI agents that communicate with customers and employees through digital channels and support common service, sales, onboarding, and workflow tasks. The platform supports chat, voice, email, and messaging experiences, with tools to configure agent behavior, connect knowledge sources, trigger business actions, and integrate with enterprise systems. It also offers agent-assist and analytics capabilities that help human support teams respond with relevant information and review interaction performance. Yellow.ai serves businesses seeking omnichannel customer support automation, conversational AI, and virtual agent software. Its multilingual platform helps organizations deliver consistent digital interactions, automate routine inquiries, and connect customer conversations with operational workflows.

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